Terms & Conditions

1. Use of the App

The App is intended solely for general mental health support, education, and self-help purposes. It does not replace professional medical or psychological advice, diagnosis, or treatment. Always consult a qualified healthcare provider for personal medical concerns.

2. No Emergency Services

The App is not intended for crisis situations or emergency medical needs. If you are in danger or need urgent help, please contact:

• A local emergency number
• A mental health helpline in your area

3. User Accounts

• You may need to create an account to access certain features.
• You agree to provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Subscriptions and Billing

• Access to premium features may require a paid subscription.
• All payments are securely processed through third-party providers.
• By subscribing, you authorize us to charge your selected payment method on a recurring basis, unless you cancel beforehand.

5. Data and Privacy

We collect only the data necessary for billing and subscription purposes. We do not collect or store any usage data. For more details, refer to our Terms and Condition.

6. Intellectual Property

All content, designs, features, and intellectual property in the App belong to Synept Labs Pvt Ltd. You agree not to reproduce, copy, distribute, or exploit any content without our written permission.

7. Limitation of Liability

The App is provided “as is” and “as available” without warranties of any kind. We do not guarantee specific mental health outcomes. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the App.

8. Termination

We reserve the right to suspend or terminate your access to the App without notice if you violate these Terms or engage in any misuse of the platform.

9. Modifications

We may update these Terms from time to time. Changes will be effective upon posting the revised version on our website or within the App. Continued use of the App constitutes your acceptance of any changes.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

11. Contact Us

If you have any questions about these Terms, please contact:

Address

S 26/A Siddhivinayak Naga, R-14 Pune-Nigdi,
Yamunanagar, Pune-411044, Maharashtra

Synept Labs Pvt Ltd
connect@thoughthealer.org